What our customers say about us

TradeMark Pools have just finished building our pool and we are thrilled with the result. Mark and his team were so professional, competent and a delight to deal with. They have a high level of attention to detail and a very strong work ethic - particularly demonstrated when Mark had to manage the after effects of an east coast low on the pool excavation! We felt we were in safe hands all along the way, from signing the quote and contract through to the finished pool. We couldn’t speak more highly of Mark and his team and are more than happy to respond if anyone wants a more detailed reference.

After what has no doubt been another busy year for you, just wanted to send the compliments of the seasons and wish you all the best for 2018. Our delightful 2 year old granddaughter has just hoped out of the spa - after almost an hour of fun & enjoyment - prompting us to send you this mail to thank you so much for fixing the sensor problem we had in your super busy pre-Xmas period. Not only have you given us a beautifully re-modelled pool & spa - but have backed that up with outstanding service in relation to issues that are not really of your concern. When all else had failed, we felt dreadful about calling you before Christmas & were so impressed with your willingness to help. It left a very positive and lasting impression. So, Sharon and I are both very grateful and appreciative of your after sales service - which in the pool industry is the best we have ever seen. We’ll continue to sing your praises every time someone asks about our new pool/spa & associated automated system.

We were extremely happy with the outcome of the renovation of our pool, all the work was done in a professional manner and to a very high standard. All our maintenance is also still done by Mark who is reliable and hardworking. We would recommend Trademark Pools to everyone.

Thank you so much for your prompt professional service Mark, we appreciate it very much. Its very refreshing to come across a pool builder, such as yourself (& team) who is diligent & has obviously great quality control, by doing that bit extra. Your costing was in our budget. You kept us in the loop all the way through the project. If any of your new customers would like to come over & have a sneaky peek at the master piece, they are more than welcome. Thanks again Mark… we will definitely pass your name on for a recommendation for anyone wanting a new pool.

We were lucky enough to have  the services of Trademark Pools construct our new pool. We are very happy with the guidance and expertise shown by Mark in providing us with the ins and outs of what would be suitable with our pool and for our environment. His attention to detail and quality of work has given us a high quality pool with minimal maintenance required. The family loves spending time around our new addition. Thanks Trademark Pools.